Contact centers and call centers are prime places for #RPA to be deployed, take a look at some of the most common use cases for #automation within them. From assisting call center agents with automated data pull-ups, to empowering customers to self serve with IVR integrations, to achieving a zero-touch customer experience with AI-powered chatbots, to automating post-call updates and fulfillment activities.
#Robots have helped many organizations build a seamless contact center experience throughout the customer's journey.
Would like to know more about using RPA in your organization? Get in touch with JOLT today!
www.joltag.com
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