Not only has mental healthcare been talked about more openly than ever before, but many individuals are prioritizing their mental health and seeking needed care through new avenues—specifically virtual care.
According to Blue Cross Blue Shield of Massachusetts, nearly three quarters of its members’ mental health visits have been done virtually since the onset of the pandemic. And while many healthcare organizations have seen in-person visits return to near-normal levels, virtual behavioral health visits remain higher than ever.
But what does this mean and how does it change future mental healthcare strategies? In this panel discussion, top virtual behavioral health experts discussed the quickly evolving behavioral health landscape, emerging trends and technology fueling its growth, the role of telehealth in acute psychiatric care, and how healthcare organizations can design mental health programs to meet changing consumer needs and preferences.
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